We carefully inspect our products before shipment and request you to inspect them upon receipt. For items delivered via courier, your signature is required at the time of delivery. If you discover a defect, please contact our Customer Care team at +91 8956763434 or mail within 48 hours of receiving the items.
Products are eligible for returns only if there is a manufacturing fault that cannot be fixed.
International orders are not eligible for refunds, returns or exchanges
Conditions for Returns and Exchanges:
Products are eligible for returns only if there is a manufacturing fault that cannot be fixed.
To be eligible for a refund or replacement, requests for returns and exchanges must be made within 48 hours of receiving the order.
We kindly request customers to provide multiple images: One showing the product open for damage inspection and another with the product securely packed. This step is crucial for processing the return or exchange efficiently.
Keeping the original packaging is mandatory; returns or exchanges will only be accepted if the product is securely repacked in its original packaging, with all labels intact
Return Charges:
Exchange Orders: No charges will be applied.
Exchange orders are exempt from any return charges.
Replacement and Exchange will be delivered in 7-10 working days.
This fee contributes towards covering the expenses associated with shipping, handling, and quality inspection.
Our commitment to maintaining high resale standards and ensuring the best quality products is supported by these charges. No return charges will be levied for products found to have manufacturing defects.
The Easy Returns Process:
Raise a return, replacement or exchange request within 48 hours of receiving the product.
Contact us at +91 8956763434 or info@neerambhveda.com.
Please provide multiple images of the product: one with the product open for damage inspection and another with the product securely packed. This is essential for processing the return.
Once we receive the returned item, it will undergo a quality check.
Refund Process:
Prepaid Orders: Refund will be processed within 48 hours after the product is picked up from your location and refund will be credited to source account within 7-10 days as per bank.
COD Orders: Refund will be credited within 10-12 working days after the product is picked up and receiving your bank details.